Competent Communication

All Communication must be Effective

The one person that I feel demonstrates competent communication is my instructor who conducts training at our center for the staff. Her communication skills in my book are very effective as well as professional. When conducting trainings she maintains eye contact with all in the class and she is open minded. I like that fact that when you want to speak she listens and is focused on every word that is coming from your mouth. Even if she doesn’t agree with what you are saying her response shows that she appreciates and respects what you are saying. I have learned a great deal from her as a result. For one thing I have learned how to demonstrate empathy from her by trying to understand a situations from someone else’s perspective. She has the ability to connect and understand others and I want to be able to do the same. In one of the training classes two teachers had conflicting views on how to communicate with a parent whose child displays behavior that is very challenging. To be honest with you they both were wrong in how to communicate the information to the parent. Rather than say no you’re both wrong or judging them she turned that situation into a learning experience. She demonstrated how to effectively communicate the information to the parent. The entire class was blown away because they saw how it could be done and done in a way that is effective as well as professional. The demonstration itself was done in a way where the parent would not feel upset or discouraged. We all know that parents do not want to hear that their child has behavior issues. I know her very well and I see how she manages her feelings and this is another thing I have learned from her.

The ability to communicate effectively can help us in attracting new client in the facility, forge new relationships with parents and teachers. We work with children each and every day so as educators we need to be effective in our communication with children. Having effective communication skills means more than just knowing how to talk. Children often need guidance in learning how to interact with one another when speaking. Just like she used role playing we too can use role-playing to teach children how to communicate with peers and adults. It's a fun and engaging way for children to learn. Caregivers have the important role of helping people with a multitude of tasks. Being able to communicate well with each person to whom you provide care is critical for ensuring that they get the care that they need. As a caregiver be sure to find out whether there are any special communication needs for each of your families. Professionalism should be a top of our list as we strive to provide great communication with each and every parent.

 Communication with children must be effective.